First Horizon
First Horizon Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
First Horizon has 1.5 star rating based on 22 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Able to scan checks, Dont use capital bank, Good customer service in person.
Cons: Customer service sucks, Opensky credit card is a scam, Customer service.Recent recommendations regarding this business are as follows: "Don’t go there", "Go to another bank!", "steer clear", "Do not deal with Capital Bank", "Make sure you have the support you need to do digital banking. In person banking is fine.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
First Horizon has 1.5 star rating based on 22 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Able to scan checks, Dont use capital bank, Good customer service in person.
Cons: Customer service sucks, Opensky credit card is a scam, Customer service.Recent recommendations regarding this business are as follows: "Don’t go there", "Go to another bank!", "steer clear", "Do not deal with Capital Bank", "Make sure you have the support you need to do digital banking. In person banking is fine.".
Most users ask First Horizon for the refund as a solution to their issues.
Consumers are not pleased with Reliability and Billing Practices. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Cordova, TennesseeTerrible people
User's recommendation: Don’t go there
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Collegedale, TennesseeFraud
- Sided with hacker
- Never refunded
Preferred solution: Full refund
User's recommendation: steer clear
Got scammed and bank did not back me up
User's recommendation: Go to another bank!!
So you’ll stop emailing me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBecause people need to know what they're dealing with when dealing with Capital Bank. Their credit is involved
I just started dealing with Capital Bank maybe a couple of months ago. I opened up a credit card application for better for bed bath & beyond through Capital Bank.
My first bill was $478 my payment is due on the 3rd of every month. I faithfully paid my bill which was on the 3rd April 3rd okay of this year. I left the payment was for $478 Dallors. When I made my payment I did receive my confirmation number.
I waited for about 2 weeks the money was still on my card they never tried to take it off or anything like that. But I have other bills that I need to pay so I called them back and I told them that one of my bills had to take a few dollars off and that I was going to end up making a payment for $400 instead of 478. They didn't even take that off these people restricted me from my card my credit card and they trying to say that I owe them now $517 that's crazy. I have to let them know who I was and that I'm not about to put up with that kind of scamming attitude from anybody my credit is very important to me and I'm not about to have anybody ruin it and if they don't seem to want to play fair then but their best bet is to just cancel me from the credit card team and let it be.
This is my first credit card and I'll be damned if I have anybody ruin it I've been dealing with you know payments and stuff like that for a long time I'm very good about making my payments and I'll be damned if anybody tries to destroy my credit behind being irresponsible. Especially being a credit card company now if I would have known it was going to be this bad I never would have opened up an application for one but I do know this I will close it
- Seem illegitimate
- Still out of your bank account
Preferred solution: Price reduction
User's recommendation: Do not deal with Capital Bank
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVerification cide
- Good customer service in person
- Poor communication
Preferred solution: Support on how to send a payment to the nursing home automatically for my 91 year old mother who has been a customer for years
User's recommendation: Make sure you have the support you need to do digital banking. In person banking is fine.
Checking
User's recommendation: Don't bank there
There is an unknown charge
3 charges on my account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Ashburn, VirginiaDisrespected
This Bank is very unprofessional. I applied for a loan with them, and they wasted a lot of time.
The process was long and drawn out. I never did receive a call saying if I was approved or not and every time I would call, they either would not answer or would give me the run around. I had to drive to the bank in order to find out if I was approved or not. I only tried to borrow a small amount of money and was rejected even though my credit score is high and my income is high.
I feel like the decision was unfair and that the process was a waste of time. Some of the questions, that they asked me, were not typical questions that one is asked when applying for a loan. For example, I was asked why I move around so much. This question is irrelevant considering my past profession.
They also asked why my retirement income was so high.
They asked it as if I didn't deserve such an income. I felt very disrespected.
Preferred solution: Let the company propose a solution
Wasn’t what l expected
Preferred solution: Make it clear that it’s not a money lender
User's recommendation: If you are an online shopper
Persomal. Asap.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Spring, TexasStole my money n identity
Stole my money n idnty
You stole money out of my account
- Opensky credit card is a scam
User's recommendation: Don’t even try your cards
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Nolensville, TennesseeHorrible customer service
Preferred solution: Deliver product or service ordered
About
,
First Horizon National Corporation is a large banking company based in Memphis, Tennessee. It is the parent company of First Tennessee Bank and FTN Financial. It was chartered in 1864 as First National Bank and became one of the largest bank holding companies in the United States in terms of asset size. FHN's approximately 6,000 employees provides financial services through about 180 bank locations in and around Tennessee and 21 FTN Financial Group offices in the US and abroad. The company provides investments, insurance, financial planning, trust services and asset management, credit card, cash management, and check clearing services.FHN established a private charitable foundation in 1993 to support nonprofit organizations.
First Horizon is ranked 255 out of 1246 in Banks category
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